Shipping policy
When will I receive my order?
Orders will be received by you on Thursdays. We can’t give you an exact time of delivery, but please let us know in the Delivery Information box when you check out, any special delivery requirements you have.
How will I receive my order?
1. Home Delivery (fresh products)
We offer local delivery to your home or workplace. This service is £1.50 for orders of £15 and above, otherwise there is a small delivery charge of £2.95.
Postcodes we currently deliver to:
SR1, SR2, SR3, SR4, SR5, SR6 (Sunderland), SR7 (Seaham), SR8 (Peterlee), DH1, DH6, DH7, DH9 (Durham), DH2 and DH3 (Chester-le-Street), DH4 and DH5 (Houghton-Le-Spring), NE2, NE3, NE4, NE5, NE6, NE7, NE16 (Newcastle), NE8, NE9, NE10, NE11 (Gateshead), NE31 (Hebburn), NE32 (Jarrow), NE33 and NE34 (South Shields), NE35 (Boldon Colliery), NE36 (East Boldon), NE37 and NE38 (Washington).
2. Local pick up Sunderland
Pick-up from our designated shop at 170-171 High Street West, Sunderland SR1 1UP. This may be beneficial if you live close-by, don’t order above £15 or if you want to pay in cash.
3. Home Delivery (non-fresh products)
We offer nationwide delivery for orders that don’t contain fresh produce. For orders under 2kg we charge £3.95, for orders over 2kg we charge £7.50